Changes at Sound Exchange due to Public Health Concerns

6/1/20: 

We are increasing our maximum number of customers in the store to 10. We encourage you to make an appointment to ensure that you can come in when you arrive. Walk-ups will be accommodated as long as we’re under capacity and don’t have appointments about to arrive.  Just knock at the door or call the store.  A face mask is still required for in-store shopping.

No appointment needed for curbside pick-up  or drop-off of items you want to sell.

5/9/20:

Effective Monday, May 11, both stores will be open for in-store shopping by appointment only.  Please call the Tampa store at 813-978-9316 or the Pinellas store at 727-545-0042 to make an appointment.

Please note:

  • A face mask is required to enter the store.  We have masks on order (hopefully both stores will have them by mid-week).  So if you do not have one, we will give you one to use, free with any purchase.
  • A maximum of 8 customers per 1-hour appointment slot will be accepted.

We are also expanding store hours to: Mon-Sat 11am-8pm and Sun 12pm-6pm.

Now you can shop with us three ways:

  1. Make an appointment to shop in-store.
  2. Make a reservation online and get curbside delivery. (No appointment needed.)
  3. Place an order online and have items shipped to your home.

And, as always, drop off items you wish to sell for cash or store credit!

5/2/20:

GOOD NEWS! Starting Monday, May 4, we will again be able to offer curbside service at the Pinellas store. On Sunday evening, you’ll be able to select Pinellas as your pick-up store again on the website.  Pick-up and drop-off hours will remain the same until further notice: Both stores are Mon-Sat 11am-6pm, and Sun 12pm-6pm.

WE ARE PAYING CASH. Drop off your CDs, Blu-Rays, DVDs, records, tapes, books, and more.

DID YOU KNOW? You can place orders on our website. Choose from over 60,000 in-stock items (and almost 300,000 items available for special order) and pay directly online to get items shipped to your home. $5 flat U.S. shipping, with free shipping for orders over $50!

We look forward to re-opening our stores later this month, in a way that keeps our staff and customers as safe as possible. A decision about an exact date will be based in on what the federal government is suggesting: a decline in area coronavirus cases. Nothing is more important than the safety of our staff and customers.

Thank you for your continued business!

4/23/20:

If you’d like to have your order shipped to you, you can now provide payment and shipping information right here on our website!  Simply select “Ship to Me” as your pick-up store. Read all about it!

You can still select “Tampa” as your pick-up store to make reservations, pay by phone, and get curbside delivery at the Tampa store. Once the Pinellas store is allowed to provide curbside delivery again, the option for Pinellas will re-appear.  Tampa store hours for reservation pick-ups (and drop-offs of items you wish to sell) are Mon-Sat 11am-6pm and Sun 12pm-6pm.

4/14/20:

Is your usual pick-up store Pinellas? If so, we have temporarily set it to Tampa here on the web site.  We will change it back as soon as the Pinellas store is allowed to offer curbside delivery again.

4/5/20:

Pinellas County Resolution 20-23 states that non-essential retail may not have customers on the premises, even for curbside delivery.  Therefore, until further notice, the Pinellas store is closed.

All curbside delivery must now be at our Tampa store (14246 N. Nebraska Ave.), or we will ship to your U.S. address.  We offer flat $5 shipping, with FREE shipping on orders over $50!   And you can still include items from the Pinellas store in your web reservations.  (Please note: We do not ship stereo equipment.)

In the coming weeks, our web site will be undergoing enhancements that will streamline the process and allow you to pay online.  For now, please go through the current process to make a reservation, and when you call to make payment, staff will find out whether you want curbside delivery in Tampa or would rather have your order shipped to your home.

Tampa store pick-up/drop-off hours remain Mon-Sat 11am-6pm and Sun 12pm-6pm.

4/2/20:

The Florida Stay-at-Home Order allows Sound Exchange to continue operating as we have been since 3/19/20: closed to the public but available to process orders placed at soundexchangetampabay.com or by phone, with curbside delivery.  The details from the 3/19 update below are still valid. We’ll have an announcement soon regarding shipping!

3/19/20:

In the face of public health concerns, Sound Exchange has decided to close to in-store shopping and remain open only for:

  • Curbside pick-up of online orders
  • Drop-off of items you want to sell

Revised store hours for the above services:

  • Mon-Sat: 11am-6pm
  • Sun: 12pm-6pm

HOW TO PLACE AN ONLINE ORDER:

1. BROWSE 60,000 items here on the web site.
2. RESERVE what you want. Once we’ve gathered your items, we’ll contact you.
3. PAY BY PHONE.
4. STOP BY and we’ll bring your items out to your car.

Need help?  Call us (Tampa: 813-978-9316; Pinellas: 727-545-0042) or email us with any questions. We are fully staffed to fulfill web orders and process your drop-offs!

We thank you for your understanding and support.  We will keep you updated with any changes. Stay well!